Skip to content
Browse documentation · iPhone support
On this page

VibeMon for iPhone Support

Use this page to solve common problems with the VibeMon for iPhone app. If the problem continues, email me@nalbam.com. Include the App version from Settings → About and the message on the screen. Do not send your token.

Common problems

Message or symptom Cause Action
Paste a read token The text is not a VibeMon token. Copy the whole token from Account. It starts with vm_ and has 63 characters.
Token rejected The token was deleted or is not valid. Select Reconnect and sign in again.
Read permission required The token can only send data. Sign in with Sign in to VibeMon, or create a token with Read permission.
Offline The iPhone cannot reach VibeMon. Check the network. The App keeps the last data and tries again every 30 seconds.
No accounts or resources No source has reported yet, or all items are hidden. First compare with the Web dashboard using the same sign-in. If Web is empty too, connect a source with Get started. If Web has data, check this App's account and Settings → Customize view.
A widget shows Connect VibeMon The App is not connected. Open the App and connect.
A widget shows an old state iOS limits how often widgets refresh. Open the App. Refresh, then leave the App to request a widget update; iOS controls the timing.